Billing & plans
Kai has two self-serve plans, billed monthly through Stripe. Billing lives in Settings → Billing and is visible to admins only.
The plans
- Start is for a small team proving the motion: it includes 2 admin seats and 3 standard seats, all campaign types, and the full approval pipeline.
- Scale is for teams running outbound as a core channel: 4 admin seats and 6 standard seats, plus higher research and generation volume.
Current pricing is on the pricing page. Because Kai is bring-your-own for AI, outreach, and CRM, your plan covers Kai itself; usage costs for your own providers stay on your own accounts, under your own agreements.
How signup and billing work
New workspaces are created self-serve: pick a plan on the pricing page, create your workspace and admin account, and complete checkout with Stripe. The workspace activates the moment payment confirms, usually within seconds. Your subscription renews monthly on the date you signed up.
Kai never sees or stores your card details; payment runs entirely through Stripe.
Seats
Each plan includes a fixed set of admin and standard seats (see Users & roles for what each role can do). A pending invite occupies a seat until it is activated or removed. Disabled users do not free their seat automatically; remove pending invites or contact us to adjust seats if you hit the ceiling.
If payment fails
If a renewal payment fails, Stripe retries automatically over several days. During that window the workspace keeps running. If payment ultimately cannot be collected, access to the workspace is paused until billing is resolved; your data, campaigns, and history are kept intact and everything resumes exactly where it stopped once payment succeeds.
Enterprise and pilots
Running a larger team, needing custom seat counts, security review, or an invoiced agreement instead of card billing? Those are provisioned directly by the Kai team; reach out at info@hirekai.org.